We have created a privacy policy in accordance with the Privacy Act 1988 (Cth) to demonstrate our firm commitment to privacy and the protection of your Personal Information.
The following policy describes how our Company and its related entities (‘we’, ‘our’ or ‘us’) handle your Personal Information.
Our obligations or permitted handling of Personal Information under privacy laws is not limited by this privacy policy.
For example, the Privacy Act allows us to rely on certain exemptions including in relation to employee records.
‘Personal Information’ is information which identifies you as an individual.
We collect both current and historical Personal Information including but not limited to:
The Company collects Personal Information in different ways:
From you directly when you contact, communicate and/or transact with us.
For example, this occurs when we deal with you in person over the phone or in store, when you send us correspondence (including via email and facsimile), if you engage with us online or through business activities and events.- from third parties including public sources, share registry service providers, information service providers, any of our affiliated entities, the parties with whom we exchange information as described here and similar lists which are legally acquired by us.- we may also operate video and audio surveillance devices on our premises for purposes including security, safety, training and dispute resolution.
Your information may be used for a variety of purposes, relevant to both our relationship with you and the effective conduct of our business.
We may use your Personal Information for purposes which include but are not limited to:
Your Personal Information makes it possible for us to do these things. For example, without it we may be prevented from delivering our products and services, providing goods on credit, communicating with you and/or improving our product and service offering.
If you do not wish to receive direct marketing communications from the Company you can easily request not to receive these communications by notifying us and we will remove your details from our marketing database.
The Company is assisted by a variety of third parties that help us carry out our activities.
Some examples of third parties include:
The type of service providers we regularly engage include those that assist us with archiving, auditing, accounting, customer contact, delivery, payment, debt collection, legal, business consulting, banking, data processing and analysis, information broking, investigation, insurance, website or technology services.
Your Personal Information may be disclosed with third parties when undertaking joint promotions.
We may also disclose your Personal Information to third parties transacting with the Company in relation to our assets or businesses under an
undertaking of confidentiality.
We hold your personal information through secure electronic storage facilities as well as in paper format stored in our offices.
We may disclose your Personal Information to service providers that are overseas, such as New Zealand, Singapore, India and United States.
We will usually take reasonable steps to ensure that these overseas third parties do not breach Australian privacy obligations in relation to your Personal Information.
If you apply for a position with us, we may also collect information about your experience, character, qualifications and screening checks (including background, health, references, directorship, financial probity, identity, eligibility to work, vocational suitability and criminal record checks).
Sensitive information will only be collected with your consent.
We collect, use and disclose your Personal Information to assess your application, conduct screening checks and consider and contact you about positions available. Your Personal Information may be exchanged with academic institutions, recruiters, screening check providers, health service providers, professional and trade associations, law
enforcement agencies, referees and your current and previous employers. We may not be able to further consider you for positions with us without your Personal Information.
This section applies to our current and former employees and contractors in addition to the Hiring and Recruitment section above.
We may collect information relating to your current or former employment or engagement including information about your:
Various laws require or authorise us to collect your Personal Information.
These laws include the Fair Work Act, Superannuation Guarantee (Administration) Act and Taxation Administration Act.
We collect, use and disclose your Personal Information for various reasons relating to your employment or engagement with us including engagement, training, health and safety, administration, insurance (including Workers Compensation), superannuation, payroll and staff management purposes.
We may exchange your Personal Information with your representatives (including unions) and our service providers.
We may not be able to effectively manage your employment or engagement without your Personal Information.
Where a current or former employee makes a claim under workers compensation law in any state or territory, Personal
Information will be collected and provided to the relevant statutory authorities and entities under legal obligations imposed by the relevant state or territory.
The following section applies in addition to (and without limiting) the other parts of this Policy in connection with all trading and customer accounts with us.
When you apply to us for credit or propose to be a guarantor we collect credit-related Personal Information.
This may include:
Credit-related Personal Information may be collected either directly or indirectly from third parties including the CRBs listed below; records published by Australian Courts; information provided by trade credit insurers and other credit providers (e.g. through credit references).
We may also collect credit-related Personal Information directly or indirectly from you or an authorised representative assigned by your organisation including:
We use your credit-related Personal Information for a variety of reasons. We may use this information (amongst other things) to:
We may also disclose your credit-related Personal Information to CRBs.
If a credit applicant fails to meet their payment obligations in relation to consumer credit or commits a serious credit infringement, we may
disclose this to a CRB. CRBs collect and exchange this information with third parties as permitted by law, this includes credit providers like us and other credit providers.
If you would like to access your credit-related information or to find out what information we hold about you, please contact our Privacy Officer using the contact details provided below.
Our Credit Reporting Bodies include:
Contact these listed CRBs or visit their websites to see their policies regarding the management of credit-related information, including details of how to access or correct your credit-related Personal Information they hold.
You also have the right to request CRBs not to:
The Company takes reasonable steps to ensure that your Personal Information is stored securely and has security measures in place to protect against the loss, misuse, interference, unauthorised access and alteration of the Personal Information held.
The Company’s staff are required to treat sensitive information as confidential.
If your Personal Information is no longer required by the Company, it will take reasonable steps to destroy that Personal Information or ensure it is de-identified.
When you use our websites and online tools, information may be collected including, but not limited to, pages/sections accessed, information downloaded or the date and time of your use of our online facilities. We use this information for statistical, reporting, administration and maintenance purposes in relation to our online facilities.
We collect some of this website information using cookies. A ‘cookie’ allows a web browser to transfer data over to a computer or device for recordkeeping and other purposes. We use cookies to maintain the continuity of your browsing session serving you with more tailored information to facilitate the ongoing access and use of our online facilities.
If, for any reason, you do not wish to take advantage of cookies you can configure your browser to reject cookies.
However, this may reduce or render un-useable some of the features of our online facilities.
We are subject to laws requiring us to protect the security of Personal Information once it comes into our possession.
However we are not responsible for the privacy practices or policies of links to other websites and online services.
Please be aware that information may be insecure in transit, particularly where no encryption is used (e.g. email, standard HTTP).
Please contact our Privacy Officer by emailing nat.creditmanager@kanji.com.au or calling +61 (02) 9024 4313 if you would like to:
We will respond to requests within a reasonable period of time. The company reserves the right to charge a reasonable fee for searching and providing you access to your Personal Information.
In some circumstances it may not be possible for us to correct or provide access to your Personal Information in the manner that you have requested.
If such a situation arises, we will notify you in writing and tell you why (except to the extent where it would be unreasonable for us to do so).
This Privacy Policy will be amended and updated from time to time.
Any changes to this Policy will be notified by an announcement on our website.
The date on the bottom of this page indicates when this Policy was last updated.
Policy Last Update 12th August 2023